Mission
To provide our customers with superior products, customer services and product availability to effectively lower their total maintenance, repair and operations costs.
Vision
Remain Family Owned and Operated
We are a family owned and operated company. We strive to remain family owned by continuing to grow our business year over year through hiring & empowering exceptional employees.
Double Sales Every 5 Years
At Kimball Midwest our goal is to double our sales every 5 years. By attracting and developing the best sales team and corporate staff in the industry, this goal has become a reality.
Values
People Business
We know our business is all about dealing with people. It’s a relationship business. If you treat people right, they’ll treat you right. Failure to do this is not good business. It doesn’t work long-term. This is a business, but it’s a business built around servicing people.
Corporate Planning
Corporate planning is one of the main reasons Kimball Midwest has continued to grow at such a rapid pace. We consistently strive for continuous improvement in every aspect of our organization to deliver unparalleled products and services.
Document Cost Justification to Customers
We realize every customer wants a quality product for a fair price. We provide our customers with detailed cost analysis to illustrate the value of their purchase. We are proud to show our customers what differentiates us from the competition.
Two Customers
Our outstanding customer service stems from our core value that we have two customers. We view both the end users of our products and our fellow associates as our customers. We pride ourselves on providing outstanding customer service to both our associates and our customers. This culture of exceptional service is exactly why Kimball Midwest continues to grow year over year. We support the success of our sales force and corporate associates as they work together to go above and beyond the expectations of our customer. Our commitment to service is what makes Kimball Midwest an exceptional place to work!
Green and Growing
We maintain a firm commitment to remain green and growing versus ripe and rotting. We understand we cannot be satisfied with previous achievements. We continually grow our organization through innovative new products and cutting-edge sales tools. This kind of continuous improvement has allowed our company to grow at such an extraordinary pace.